Credit and blame where they're due

Until now I haven't mentioned the name of the dealership we used, and I've only mentioned the manufacturer a couple times. Mostly there was no reason to get into details.

I figure, though, that it's worth mentioning now. So far both the dealer and manufacturer have been responsive, and potential customers will probably be pleased to know that. On the other hand, if things take a negative turn, they deserve to know that, too.

So for any google-searchers out there, or anyone else who's interested, the dealer we used is Jeff Couch's RV Nation in Hamilton, Ohio, outside Cincinnati.

The trailer is a fifth wheel by Forest River: a Cedar Creek 36B2.

The people at RV Nation have been really good the whole time. Our salesperson has been extremely helpful during the entire process, and always went out of his way to answer our many questions. I did mention before that the dealership waited a week to send the paperwork back to the bank. In their defense, though, I do not believe it was laziness or incompetence that caused that delay. They were waiting to get information from us so they could send in the title. As it turned out, they didn't need to send the title, but perhaps other lenders or other situations require it. If anything, they were overly attentive to the situation, which I can't really blame them for.

As mentioned earlier today, Forest River is also stepping up to the plate so far. Hopefully they'll stand behind their warranty and we'll get this straightened out soon.

I certainly hope that when all is said and done, we'll still have nothing but positive things to say about all parties involved.