I have to say that (so far) the dealership and manufacturer have been quite helpful. The dealer got us in touch with a factory rep, who arranged a three-way call with Steve and the manufacturer of the hydraulic system.
They are sending out their technical service guy to look at it. The bad news (there's always bad news) is that as of about 1:30 this afternoon, he was still six hours away. But at least we'll get it looked at. Then they'll make it right.
Based on our description of what happened, they seem to think that the repair will be fairly simple. I don't understand all the technicalities of it, but we'll see. And Steve will stay on top of things to make sure they don't take any short-cuts.
We're definitely here for at least another few days. The manufacturer has agreed to pay for our hotel for now, so that's a slight burden off of us.
We have checked in and out of our current hotel about a dozen times now. I'm not sure if they really like us or really hate us!
The campground that Homer is parked at is nice and the woman working there today is very sweet.
So I guess that's it for now. I'll update more when we have a better idea of what it'll take to fix Homer.
Yah!!
ReplyDeleteCindy and Walker
I'm glad your Homer will get his boo-boos fixed. I'm also glad to hear the manufacturer is helping to pay for your hotel.
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